We process orders within 24 hours. Standard shipping takes 3-7 business days.

We currently ship to the U.S. via Shopify. For international orders, you can find us on Amazon, Temu, and other platforms.

Absolutely. Once your order ships, you will receive an email with a tracking number to monitor your package.

Yes! Our outdoor and select indoor cameras feature advanced infrared (IR) night vision for up to 20ft in the dark.

Yes, our cameras are compatible with iOS, Android, and Windows. You can easily download the "CAM720" app from the App Store or Google Play. For PC users, visit our app support page to download the CAM720 PC Client.

Most of our cameras support Bluetooth and Wi-Fi. Some solar models support 4G SIM connections.

We offer a 1-year warranty on all hardware. This covers any manufacturing defects under normal use. For more details, please visit our warranty page.

We offer a 30-day money-back guarantee. If you are not satisfied, you can return the product in its original condition for a full refund.

You can reach our support team via email at support@jooancam.com or call us at +1 (800) 678-9326.